Refund policy

At Kai Prestige, we take pride in offering carefully curated luxury pieces. 

Due to the nature and value of our nature of our items, all purchases are final. We do not provide returns, refunds or exchanges. We encourage all clients to review product descriptions, specifications and images before completing a purchase. Private viewings or additional information can be arranged upon request. Please contact us directly for such requests.

In the rare event that you receive an item that is faulty or incorrect, kindly notify us within 24 hours of delivery with clear photographs and supporting details. Claims submitted after this period may not be accepted.