Privacy policy

At Kai Prestige, discretion is integral to our service. We are committed to protecting your personal information and handling it in accordance with the Australian Law.

We collect personal information necessary to provide our products and services, including fulfilling purchases, processing payments, managing client accounts, responding to enquiries, and enhancing your experience with our brand. This may include your name, contact details, transaction information and, where relevant, technical data such as IP address and website usage information collected through cookies.

Your information is used to deliver our services, administer our operations, prevent fraud, and, where you have consented, communicate with you regarding exclusive releases, events and brand updates. You may opt out of marketing communications at any time.

We may share personal information with trusted service providers who assist with payment processing, logistics, technology and marketing services. Some providers may be located outside Australia. We may also disclose information where required by law.

We take reasonable steps to safeguard personal information against misuse, loss and unauthorised access, including secure systems and encryption technologies. While we implement appropriate protections, no method of transmission over the internet is entirely secure.

You may request access to or correction of your personal information by contacting us. If you have a privacy concern, we encourage you to contact us so we may resolve it promptly.